Running a restaurant has changed drastically over the years with the integration of technology. We’re no longer keeping track of reservations and taking customer orders like we used to.
Today, more and more restaurants are shifting to a QR code ordering system to keep up with the times. Whether you’re a fan of them or not, there’s no denying that they can help you run your restaurant better.
Here are ways that a QR code ordering system can bring your restaurant’s dining experience to the next level:
- Reduces labour costs
With rising food costs due to inflation and lack of labour, it seems that operating and manpower costs will continue rising.
A QR code ordering system can help restaurants cut corners without coming at the expense of great customer service. When you allow diners to order via their smartphones, it saves a lot of time that staff would usually spend writing down and punching orders.
After eating, guests will also have the option to pay right from their smartphones, reducing time spent on collecting payments and giving changes.
All in all, these allow the dining staff to operate more efficiently and cover more tables without as much effort.
- Customizes menu quickly and easily
Using physical menus means that changes to the pricing or availability need to be communicated by the services, resulting in more time covering tables.
Adding or removing items from the physical menus means having to re-print them or making the modifications using a marker. The former means additional costs, while the latter can add confusion on the guests’ end.
By opting for a QR code ordering system, any changes on the menu can be done digitally and reflected in real time. Electronic means can even be customized to reflect promos and market special dishes.
- Improves dining experience
Nowadays, when customers are scouting restaurants, convenience is part of their considerations. Anything that makes the dining experience quicker, easier, and more effortless will make customers gravitate towards your restaurant.
With a QR code ordering system, diners have the flexibility to choose from the menu at their own pace and place their orders directly their smartphones, without having to call the attention of a busy server.
When someone has control over their orders, without the pressure of a server waiting on them, they’re more likely to form a positive opinion about their food, drinks, service, and overall dining experience.
By laying out all of the possible menu add-ons, customers get the chance to personalize their meals and order something that can actually satisfy them.
- Increases revenue
Making customers feel comfortable in your restaurants encourages them to order more food, which means more money.
With a QR code ordering system, customers don’t feel rushed when ordering while servers don’t have to jump from one table to another just to write down orders. Instead, staff get to focus on serving food rather than punching orders, resulting in higher table turnover.
More than that, diners often miss out on mid-meal orders because all the servers are busy either taking down orders or delivering the food from table to table. You eliminate this issue by investing in a QR code ordering system.
- Collects customer data
Each QR code ordering system has its own features, but any point-of-sale system allows restaurant owners to collect data about their customers that can help them shape their menus.
A QR code ordering system can store and provide crucial information about customers and their preferences, such as what are your most ordered dishes and what time diners usually flock to your restaurant.
