The most effective way to grow your business is to use the right tools at the right time. You can’t get better results if you don’t have a clear understanding of how your business is performing in real-time. App monitoring provides exactly that kind of insight—and it doesn’t try to do anything else! Here are some ways about how to use app monitoring to boost your business:
Monitor your app performance
Monitoring your app performance is a key part of the app development process. You can use monitoring tools like SitePing to monitor the performance of your mobile apps and optimize them for better user experience and long-term success.
Monitoring tools help you understand how users interact with your app, including:
- The number of times they open it, click on links within it or launch other apps from within yours
- How quickly they navigate through pages in the same way that they would if they weren’t using an assistive device (for example, a mouse)
Prioritize bugs based on customer impact
To determine the priority of a bug, you must first define its impact on your customers. The best way to do this is by determining how much time or money will be lost if the bug isn’t fixed in time. For example, if a user is waiting for an invoice because they haven’t received their payment yet and can’t pay their monthly credit card bill because of this issue, then fixing it right away would be an important task that needs attention right away. But if someone is frustrated because they can’t update their email address properly and have been trying unsuccessfully for several hours—then that should take priority over other issues like missing emails or erroneous data entry errors (which could still happen).
Once you know what impact each issue has on your customers’ lives and overall business performance, prioritize them based on this information.
Identify trends to improve app performance
You should also be monitoring trends in your app’s performance. This can help you identify areas where you need to improve, and it will allow you to respond quickly when there is a problem with the app.
For example, if users are leaving your app because they’re not finding what they’re looking for or have bad experiences with it, then that might mean that something needs fixing. You can use this information as an opportunity to test out new features or changes before they release them into production so that they don’t negatively impact user experience (UX). It’s also important not only from an SEO perspective but from a marketing standpoint—we’ve seen some studies show over 80% of people who leave an online purchase haven’t returned within 30 days!
Address issues before they damage your reputation
App monitoring tools can help you identify issues before they damage your reputation.
- Use app monitoring tools to prioritize issues: If you have a lot of apps in use, it’s important to focus on the most important ones first. The sooner you address an issue, the less likely it will be to become a serious problem down the line—and if you’re already addressing an issue before it becomes one, then there’s no need for panic or panic-mongering!
- Use app monitoring tools for trend analysis: To make sure that your business isn’t falling behind competition by being slow at responding or finding solutions for its problems, use an app monitoring tool that allows users (or even just one person) access from anywhere at any time with minimal effort needed on their part.
Monitor the performance of your application with the right tools
There are many tools available to you that can help you monitor the performance of your application. The most important thing is to choose a tool that fits into your business needs, and consider what data you want to collect.
When it comes to monitoring the performance of an app, there are three main categories:
- Performance insights (for example, how many users open the app per day)
- User behavior (how long do users spend on average in each step of their journey through our app?)
- Technical insights (how fast is our site, for example?)
Performance insights will help you understand how your app is performing in the market and how many active users it has. User behavior insights can give you information about how users interact with your app: what they do, where they click and when they drop off. Technical insights are more focused on the technical performance of your application, such as load times or server response times.
Conclusion
We hope this article has given you some insight into the use of app monitoring. With the right tools, you can get insight into your application’s performance, identify trends in its performance over time, and then take action to improve it for better customer experience. We have covered a wide range of topics here—from monitoring apps through key performance indicators (KPIs), prioritizing bugs based on customer impact and addressing them before they damage your reputation. In addition, we also introduced some examples that illustrate how these techniques can be applied to real-world problems like improving user engagement or boosting sales conversion rates.
